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We’re thrilled to have you as a valued customer and want to ensure that your shopping experience is nothing short of exceptional. This shipping policy outlines the details of our delivery process to help you understand how we get your exquisite products to your doorstep.
Inside Dhaka: We strive to deliver your orders within 3-5 business days from the date of purchase for locations within Dhaka. Please note that this timeframe might be subject to variations during peak seasons or due to unforeseen circumstances. Rest assured, we’re always working diligently to minimize any delays and keep you informed throughout the process.
Outside Dhaka: For locations outside Dhaka, your order will typically be delivered within 7-10 business days from the date of purchase. Like with deliveries within Dhaka, external factors might occasionally impact this timeframe, but we are committed to keeping any disruptions to a minimum.
Orders are processed within 24-48hour after they are placed. You will receive an phone or email confirmation with your order details and tracking information once your order has been processed and shipped.
We collaborate with reliable courier services to ensure that your orders are handled with care and delivered in a timely manner. Our delivery partners are experienced in shipping luxury items and follow industry best practices to maintain the quality of your products during transit.
If you need to make any changes to your order, such as updating your delivery address or canceling items, please contact our customer support as soon as possible. We’ll do our best to accommodate your requests, keeping in mind the stage of processing your order is in.
In case our delivery partner is unable to deliver your product due to incorrect address information or multiple failed delivery attempts, your order will be returned to us. We will then reach out to you to verify your address and arrange for a new delivery attempt.
Inside Dhaka customers will get a home delivery. Customers outside Dhaka will pick up the product from the nearest delivery point.
Thank you for choosing Swicon Bangladesh. We appreciate your trust in us and are dedicated to providing you with the best possible shopping experience, from browsing our exquisite products to the moment they arrive at your doorstep. If you have any further questions or concerns about our shipping policy, please don’t hesitate to reach out to our customer support team. Happy shopping!
The seared scallops with truffle risotto are a must-try, marrying the delicate sweetness of scallops with the earthy richness of truffles in a symphony of flavor.
+880 1721 556099
sw@swiconbd.com
